Introduction
Petronas Hotel Guide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website davvihotel.com.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Last updated: January 24, 2026
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Contact us via email or contact forms
- Subscribe to newsletters or updates
- Participate in surveys or feedback requests
This information may include your name, email address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
Cookies and Tracking Technologies
What Are Cookies
Cookies are small data files placed on your device when you visit a website. They help us understand how you use our site and improve your experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
- Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling cookies may affect website functionality.
You can also manage your cookie preferences through our cookie consent banner, which appears when you first visit our website.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and maintaining our website
- Improving user experience and website functionality
- Responding to your inquiries and requests
- Sending newsletters and updates (with your consent)
- Analyzing website usage and trends
- Protecting against fraud and ensuring security
- Complying with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share information in the following circumstances:
- Service Providers: Third parties that help us operate our website (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger or acquisition
Third-Party Links
Our website may contain links to third-party websites, including hotel booking platforms, tourism websites, and other external resources. We are not responsible for the privacy practices of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit through links on our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at info@davvihotel.com.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@davvihotel.com
- Response Time: Within 24-48 hours